Personalised care and support
- Our dedication lies in providing truly person-centered services. We prioritize deeply understanding individuals – their preferred support methods, life aspirations, and values. Our aim is to deliver support that is as unique as each person we serve.
Each individual we assist has a support plan centered on achieving specific outcomes, focusing on collaborating to turn their aspirations into tangible realities. We gather comprehensive insights into their preferences, daily routines, and desired accomplishments.
How we help
We provide assistance to individuals with diverse learning disabilities, occasionally coupled with other conditions like autism, physical, or sensory needs. This support is delivered through various avenues:
- Supported Living
- Registered Care Services
- Community Support
- Supported Employment
- Respite and short breaks
- Nursing Care
A joined up approach
Our teams collaborate closely with a wide array of professionals, ranging from Community Learning Disability Teams to Speech and Language Therapists and Occupational Therapists.
Furthermore, we possess substantial expertise in partnering with housing providers to craft outstanding supported living services and care homes.
Led by the people we support
We emphasize the importance of consistently listening to and addressing the perspectives of those we support. To this end, we have established numerous communication channels, ensuring that we continuously leverage valuable feedback.
Person-centred reviews
We frequently facilitate person-centered reviews with the individuals we support. During these sessions, we collaborate with the individual and their significant others to assess what is effective for them and identify areas where improvements can be made.
Quality Advisors
In each region where we operate, we have an exceptional group of Quality Advisors. These individuals, whom we support, are trained and employed as ‘experts by experience.’ They provide us with invaluable insights into our services from the standpoint of those who utilize them.